Privacy Policy
In short: the details you submit reach one local business so it can contact you about your enquiry, and nobody else. We may be paid for that introduction. Your details are never sold on to multiple companies.
Last updated: August 2026.
Who we are
Teesside Heat Pumps (teessideheatpumps.co.uk) is an advertising and introduction website operated by 360 Media Works Ltd, company number 12691769, VAT number GB456484167, registered office Varsity House, C/O A E Scott & Co, Falcon Court, Preston Farm Industrial Estate, Stockton-on-Tees, TS18 3TS. 360 Media Works Ltd is the data controller for personal data collected through this site, and is registered with the Information Commissioner's Office under registration number 00015071714. This is not the website of a heating company. Privacy questions go to info@360mediaworks.com.
What we collect
The quote form collects your name, telephone number, email address (optional), postcode, the service you selected, and anything you type into the message box.
What we do with it
Your details are used to arrange your quote and nothing else. The enquiry is passed to one independent local heat pump contractor covering your postcode, who then contacts you about that enquiry. Depending on the arrangement in place at the time, that business either pays a fee for the enquiry or rents this website and receives its enquiries directly. Either way the details go to a single business: they are not sold to multiple companies, added to marketing lists, or shared with anyone else.
Legal basis
Contract, meaning steps taken at your request before a contract is entered into, for handling the enquiry itself. Legitimate interests for site security and aggregated, non-identifying measurement of how the site is used.
Analytics and cookies
Measurement is cookieless: page views are counted in aggregate, individuals are not tracked, and no advertising cookies are set.
Retention
Enquiry records are kept for up to 24 months so follow-ups and disputes can be dealt with, then deleted.
Your rights
You can ask for access to your personal data, correction, deletion, or restriction of processing, and you can complain to the Information Commissioner's Office at ico.org.uk. Email info@360mediaworks.com to exercise any of these rights.